If you find yourself in a rather unique situation of having found an item on a competitor site for a cheaper price, then we will be more than happy to help you. If a product is the same colour, season, size, new, in stock and publicly advertised online, we will match this price and add an additional 10% discount.
A competitor price is matched even if it is lower after delivery costs to United Kingdom are added! The price must be live and publicly advertised online at time of matching.
To request the price match, you can contact us here ensuring you title the e-mail “Price Match” in the subject line.
Within the main body of the message please include:
- your name, address, telephone number
- list the product and competitor price you want matched
- provide a screenshot which outlines the lower priced product and competitor details
send your e-mail and then let us do the rest.
If a product is not identical, second hand, out-of-stock, available only to private members, and sold together with a personal, volume or a voucher-type discount e.g., loyalty card discount or buy-one get one-free promo. This Price Promise applies only to Animal products and does not include other brands available on the Website.
Animal reserves the right to withdraw the Price Promise at any time.