We strongly recommend that you always retain your proof of postage and make a note of your 16 digit return tracking number. If you are worried about how long a return can take, you can also bring your return to be processed in store.
Returns to the warehouse can take up to 14 working days to be processed, therefore please allow this time before you contact us regarding a delayed or missing return.
In case of any return enquiries or issues, please contact us.
You'll need to provide a copy of your proof of postage and clearly state which item/items have been returned.
We will then be able to investigate with our courier and/or warehouse.