We are currently unable to add delivery instructions to your order before it is shipped.

Should you need to provide any additional directions for your delivery driver, please click here to visit our couriers tracking page.

Enter your parcel’s 16-digit tracking number and delivery postcode.

You’ll go to a page that gives you available delivery options. 

You’ll either be able to divert to a safe place, neighbour or parcel shop.

Alternatively, you can also contact us once your order has shipped, and we will contact Evri for you but please bear in mind that we only have a small window to request changes.